Public Transit Maps
Route maps and timetables are the most important public communication tool available to any transit system. They must be clear, concise, easy to use, and answer all customer questions. Every transit system is unique; every transit publication should be too.
Transit information is changing quickly to leverage new media, technologies, and customer interaction, but design still lies at the heart of effective transit customer service.
A good base map balances contrast, content and clarity of presentation. Effective portrayal of transit routing is dependent upon colour, weight, style and shape of lines and symbols. Frequency charts, school maps, route maps, timetables, and info posts are additional tools for any company who wants to move people successfully on public transit. Web schedules, route planners, dynamic data & transit feeds are now key customer service tools.
A transit system map is more than just a map. It is a composite of layers of information that will easily guide the rider in the use of the complex services available to the customer. The above samples of Mapmobility transit literature demonstrate simple, articulate, and elebgant solutions to complex customer service requirements